![]() Scope of impact: This issue could affect any user attempting to view an email message in the Outlook client. Initial reports indicate that impact is specific to the Outlook client and users with access to other protocols, such as Outlook on the web or the Outlook mobile app, can view message content in those platforms as a potential workaround. More info: Initial reports indicate that Outlook on the web is unaffected and users with access to Outlook on the web can view email messages there while we work on a solution.Ĭurrent status: We're gathering and analyzing data in an effort to isolate the cause of impact. Users in my organization cant see the text in emails after opening them. User Impact: Users may be unable to view email message content within Outlook. Outlook for Office 365 showing random blank emails for users. Title: Issue affecting viewing email content in Outlook To check if your email account is set as the default data file, open up Outlook and navigate to File > Account Settings > Account Settings >. Users may be unable to view email message content within Outlook. Issue affecting viewing email content in OutlookĮX255650, Exchange Online, Last updated: 4:28 PM There is a service issue affecting some users at the moment. ![]() This animation can reproduce a rendering issue where black or. I'm Diane, an Office Apps & Services MVP specializing in Outlook and an Independent Advisor. By default, Outlook displays a brief animation while expanding message conversations or groups. She doesn't even have guest access to the company Sharepoint.Ĭheck this out, written in reply to a guy who has the same issue: Is running retail version Office H & B 2016.ĭISABLED/SLOW com add-ins warning box shows Exchange!!!! Com add-ins has sharepoint and exchange add-ins listed, which I disabled. Some Outlook text emails are blank in preview pane and when double clicked, but text shows up in Forward/Reply/Print Jeff Hayward 26 Apr 11, 2023, 9:05 AM Several users started having this issue in the past few days in their MS Outlook clieant: They receive an email which is plain text. NOT AN EXCHANGE email address - POP3 hosted by a third party. Opening up the message in its own window allows the whole message to be read/visible.Ĭomposing a new message, the entire signature including image appears blank, if you place your cursor and backspace to erase the signature, text eventually shows up and you can type your message and send without signature. I work with Office 365, ive done repair, so the latest version is installed (version 2104 build 13929.20372) 2. Images in body or signatures appear okay. blank emails in body outlook Hi All, As the subject suggests, we are receiving emails with a blank body 1. ![]() ![]() It is not possible to drag to highlight to view the text either. Everything was working fine until this afternoon when all the email bodies in his inbox either disappeared, or will only show the first line of the message body. Inbox message text appears for a fraction of a second in the reading pane then the text area goes white - like the font is changing. 1 Outlook email bodies suddenly disappear/blank I have a user running O365 latest version, using Outlook and Exchange (Microsoft 365 Business Standard). Have something similar going on with a user. ![]()
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